Greater Nairobi is a rapidly growing metropolis characterised by daunting traffic jams at peak hours. A lack of sufficient public transport options and rapidly increasing ownership of private cars lead to daily traffic snarls on the roads that serve as the entry and exit points to the city centre. Responding to these issues, the Nairobi Metropolitan Area Transport Authority (NaMATA) is planning a bus rapid transit (BRT) system for the Nairobi Metropolitan Area (NMA). In the initial phase, the BRT network aims to provide improved connectivity along the Thika Rd corridor, known as Line 2.

When developing a high-quality BRT, many components must be planned in an integrated manner. A key element of this process is a service plan that identifies the most efficient way to deploy the bus fleet to serve passenger demand. The operational parameters determined through the service plan help define the infrastructure elements and required bus fleet needed. The following report describes the service plan for the Nairobi BRT Line 2 corridor.